We reserve the right to charge a re-stocking fee. We don’t guarantee that we will receive your returned item. If you are shipping an item of high value, you should consider using a trackable shipping service or purchasing shipping insurance. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you receive a refund, the cost of return shipping will be deducted from your refund. You will be responsible for paying for your own shipping costs for returning your item. Shipping To return your product, you should send your product to: Incomati, Unit 5, North Point Industrial Park, Capricorn Way, Brackenfell South, 7560 ![]() ![]() If you need to exchange it for the same item, send us an email notification of same at and send your item to: Incomati, Rivergate Business Park, 22 Columbus Crescent, Unit 2, Rivergate, 7441, Cape Town, South Africa. Exchanges We only replace items if they are defective or damaged. If you’ve done all of this and you still have not received your refund yet, please contact us at Sale items Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Gerrit Cole and Yankees players wear the NYY uniform for the first time as we talk to the guys in Training Days with YES Network's Matthew. There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. Late or missing refunds If you haven’t received a refund yet, first check your bank account again. If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Refunds There are certain situations where only partial refunds are granted: (if applicable): Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Please do not send your purchase back to the manufacturer. ![]() Non-returnable items Gift cards To complete your return, we require a receipt or proof of purchase. It must also be in the original packaging. Returns To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
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